Frequently Asked Questions
Frequently Asked Questions
How big are the flags?
- Our flags measure approximately 56" × 34.5", making them the perfect size for dorm rooms, apartments, bedrooms, game rooms, fraternity and sorority houses, and more.
- Large enough to make a statement without overwhelming your space.
Are the flags single-sided?
- Yes. Every Rally South flag features a vibrant, high-quality print on the front with a blank white reverse side.
- This allows for the best print quality and color accuracy.
Do you offer double-sided flags?
- Not at this time.
- Our current collection is printed on one side only.
- We're always exploring new products and may offer double-sided options in the future.
What are the flags made from?
- 100% lightweight polyester.
- Durable knitted fabric construction.
- Reinforced double-fold hems.
- Two sturdy metal grommets for easy hanging.
- Designed to be lightweight, durable, and built to last.
How do I hang my flag?
- Every flag includes two metal grommets for easy hanging.
- Most customers use thumbtacks, push pins, nails, hooks, or removable adhesive hanging strips depending on their space.
How long does shipping take?
- Most orders arrive within 9–11 business days after your order is placed.
- Every Rally South flag is made to order before it ships, so production begins shortly after checkout.
Can I expedite my order?
- Unfortunately, expedited shipping is not currently available.
- Because each flag is printed specifically for your order, production time is required before shipping.
When will my order begin processing?
- Production typically begins shortly after your order is placed.
- You'll receive an order confirmation email immediately after checkout.
- Tracking information will be emailed to you as soon as your order ships.
Do you accept returns or exchanges?
- Because every Rally South product is made to order, we are unable to accept returns or exchanges for buyer's remorse or incorrect product selections.
- If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
- Email us at hello@rallysouth.com, and we'll be happy to make it right.
Do you offer free shipping?
- Shipping costs are calculated at checkout based on your location and order size.
Will you be adding more designs?
- Absolutely.
- We're constantly creating new collections inspired by more college towns, cities, states, and traditions.
- Be sure to check back often or follow us on social media to see what's new.
I don't see the city I'm looking for. Can I request one?
- Absolutely!
- We'd love to hear your ideas.
- Send your request to hello@rallysouth.com.
- While we can't guarantee every request will become a product, customer suggestions play a big role in future collections.
Are your designs officially licensed?
- Rally South creates original artwork inspired by college towns, local traditions, and regional culture.
- Our products are independently designed and are not affiliated with or endorsed by any university unless explicitly stated.
How can I contact Rally South?
- The best way to reach us is by email.
- hello@rallysouth.com
- We do our best to respond to every message as quickly as possible.
My order arrived damaged. What should I do?
- Please email hello@rallysouth.com within 30 days of receiving your order.
- Include your order number along with a few photos of the issue.
- We'll work with you to resolve the problem as quickly as possible.